Embassy Suites San Antonio Airport

The rooms were spacious and the extra living area made getting the baby down for bed incredibly easier. The reception time with complimentary snacks and drinks was lovely and unique. The staff was friendly and responsive. Food and breakfast couldn't have been better. We became an Embassy Suite family after this trip.

I appreciated the desk clerk's willingness to accommodate my family even though Booking.com had failed to confirm my reservation upon arrival at the hotel and we were left without a room. There were no complications or issues, which made the situation less stressful.

A staff member checked in with me a few times via the trip via text message. They arranged an airport shuttle and room service (dinner) for me. It was very nice. I think perhaps it was someone at the front desk. They let people use the shuttle within a certain radius. One lady used it for a coffee run.

After reading reviews I was a little scared and wondering if I should cancel but I decided not to and I’m so happy I didn’t. Traveled with my husband and 6 yr old daughter. Room was great. It had a king sized bed.. also a sofa bed in the living room area with its own tv for my daughter. There’s a door that separates room from living room area for privacy. Refrigerator, sink, bathtub were all clean.Breakfast was served until 10:30am which is awesome because we were able to sleep in after six flags lol. Breakfast had eggs pancakes bacon sausage cold cereals, oatmeal, fruit, yogurt, toast, bagels, potatoes, coffee, milk, and fountain drinks. Also there’s an omelette station where they cook it right in front of you. Pool was clean and open until 11:00pm. Area was 4 mins away from gas station and fast food restaurants. My daughter enjoyed the elevator view going up to our room. So if you travel with kids ask for top floor so they can enjoy that experience as well. Also floor was very quiet as you won’t really hear breakfast in the morning or bar at night

I already submitted a kudos for Jenn for her help in reserving us a room and checking us in. Our stay was lovely and MUCH needed after an awful night at a nearby hotel. So lovely to stay in a clean place with great air conditioning throughout the facility.